Warranty:

Most of the products we carry have manufacture warranty. Email our support team for your inquiry.

Any infinity otf knives for Cerakote warranty must be examine for manufacture defect in order to qualify for new Cerakote paint job. — that means, Physical damage is NOT included BUT good news is you can mail your otf knife in for new Cerakote paint job for a small fee.

Shipping and handling charges are included with fee and is non-refundable.

Fee charges are determine by our Techs and only charged due to physical damage. FEE:$35

Exchanges and Returns:

Items may be returned for any reason, opened or unopened, within 7 days.  We'll be happy to give you an exchange  not including original or return shipping. Just make sure the product is in like-new condition, pack it all (remote, manual, etc.) securely in the original packaging, and call us for a return authorization number. Refunds within 7 days are issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction along with a $35.00 restocking fee. Any infinity otf knives for Cerakote warranty must be examine for manufacture defect in order to qualify for new Cerakote paint job. — that means, Physical damage is NOT included BUT good news is you can mail your otf knike in for new cerakote paint job for a small fee. Shipping and handling charges are included with fee and is non-refundable. All returns must be accompanied by the return authorization number provide by alotastock. When you return an item, follow the instructions that is given to you by email, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.

In general you may return merchandise only after a return authorization number is given to you.

If you have any questions regarding your order or returns, please feel free to email us at:
[support@alotastock.com]

Our price guarantee:

If, within 30 days of your alotastock.com purchase, you see that we've discounted the price of the item you ordered, let us know while that lower price is in effect and we'll refund the difference. Alotastock discontinued products will not have price guarantee. Just contact Customer Support at support@alotastock.com  while the lower price is in effect. Our price guarantee does not apply to: free-with-purchase offers, bundled items, items from our Outlet Store, refurbished items, or rebates.

Factory authorized dealer:  Full manufacturer's warranty always applies.

Legal:

There are State and Local restrictions in a few jurisdictions prohibiting the possession or use of stun guns and several other items shown on our web site. Alotastock WILL NOT sell any products in violation thereof. It is the responsibility of you the buyer, not Alotastock to understand your local, state, and federal laws before placing an order.

If you are unsure of your states laws pertaining to any products you want to order, you should consult local, state, or federal authorities to be certain you are not breaking any laws. It is your decision whether to be in civil disobedience of your local laws. The politicians who make these laws are themselves protected by armed state troopers. We consider self-preservation a basic human right.

All the weapons and products sold on our on line store are either novelty items or are for defensive and training purposes only. We under no circumstances will sell to minors, or to anyone we feel may use our products for illegal purposes. We reserve the right to decline any order. By placing an order, the buyer represents that he/she is of legal age and that products will be used only in a legal manner. Having no control over the use of any product once in the buyer's possession, we assume no liability associated with their use. Under no circumstance is Alotastock liable for any loss, cost or damage, of any kind arising out of the use or inability to use, these products, or the suitability of use for any particular task. This responsibility is totally on the buyer. Owning and or carrying self defense weapons is a large responsibility. If you are not sure whether you can handle it, please don't buy our products until you get the proper training. (see safety awareness for self defense and training related links)

In the event of a dispute between the Buyer and Alotastock which cannot be resolved by negotiation, and in the event the Buyer undertakes to sue Alotastock in a court of law, then it is hereby stipulated that venue for any such action shall be only in Harris County, State of Texas.

By ordering from our site, you are certifying that you are at least 18 years of age or older, or you have parental/guardian permission to order from our site. You are also certifying that the products ordered will be used only in a lawful manner and that you or your parent/guardian has read, understand and agree to the terms posted here on this page. If paying by credit card you are authorizing Alotastock to charge your account the Total shown on the order form.

Ready-to-ship inventory:

In stock and ready to ship. With most of the items we sell on hand, we’re able to ship most gear the day you order.

Most items ship the same day you order:

Most web orders received by 4 pm Central Time Mon.-Fri. ship the same day.

Delivery time for standard shipping is 1-6 business days. Get a more precise delivery time estimate for your zip code on our checkout.

For large items delivered by freight, delivery time is typically 5-7 business days.

Expedited shipping options are available at checkout..

 

 

 

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